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FDIC Ombudsman report highlights banker outreach and feedback, encourages proactive examinee outreach

June 18, 2026

On June 2, the FDIC published the Office of the Ombudsman’s 2025 Annual Report, which highlighted the office’s work with bankers on supervisory and application concerns, including issues involving examiner communication, changing supervisory expectations, stalled application reviews, and potential rating downgrades. The report encouraged bankers to contact the office early, before supervisory decisions are finalized, when findings or processes appear unclear or inconsistent, fairness or due process concerns arise, stakeholders need to align facts and expectations, or an issue is stalled. The report stated that the office received 114 banker cases in 2025 and administered post-examination surveys to protect confidentiality and encourage candid feedback. In relation to these post-examination surveys, the office received responses from 54 percent of examined banks, responded to 38 banker follow-up requests, and received 46 FOIA Public Liaison requests for assistance with status updates, fulfillment delays, and general FOIA questions.