CFPB requests feedback on burden and efficacy of consumer complaint intake form
On January 30, the CFPB published a notice in the Federal Register requesting that the Office of Management and Budget extend for a second time the CFPB’s request for public comment as part of its “Consumer Response Intake Form” information collection. As previously covered by InfoBytes, the CFPB, in November 2025, requested public comment regarding this information collection, as well as on its information collection titled “Consumer Complaint Intake System Company Portal Boarding Form.” Specifically, the CFPB sought feedback on: (i) whether collecting this information is necessary for the Bureau to carry out its responsibilities effectively; (ii) whether the CFPB’s estimation of the burden of the collection on respondents is accurate and based on sound methodology and assumptions; (iii) how the agency could improve the utility, quality, and clarity of the information it gathers; and (iv) suggestions for reducing the burdens of the information collection on consumers. Under the new extension, comments must be submitted by March 2.