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New Hampshire orders debt adjuster to refund $190K+ to consumers for alleged excessive fees

May 1, 2026

On April 2, the New Hampshire Banking Department issued a consent order against a California-based debt adjustment company for allegedly charging New Hampshire consumers fees in excess of the maximum 15 percent permitted under RSA 399-D:16, II. The company, which held a New Hampshire debt adjuster license from August 2023 through December 2025, entered the consent order without any admission of wrongdoing or liability. Under the terms of the order, the company must cease and desist from any material violations of RSA Chapter 399-D, remit $191,460.31 in total restitution to 133 affected New Hampshire consumers, and provide the department with proof of payment, including copies of letters and payment confirmations. For any consumer the company is unable to reach, payments must be escheated to the New Hampshire State Treasurer’s Abandoned Property Division. The department noted that failure to comply with the order would constitute a separate basis for further administrative action, including license application denial, license revocation, and monetary penalties.