On July 29, FINRA accepted a Letter of Acceptance, Waiver, and Consent (AWC) against a full-service broker-dealer for allegedly failing to establish a supervisory system connected to non-traded real estate investment trusts from 2013 to 2017 and for allegedly failing to report 45 written customer complaints from 2015 to 2022 in violation of FINRA Rules 3110 and 2010. The respondent was found to fail supervision repeatedly. Because of these failures, the respondent agreed to a censure, a $475,000 fine, restitution of $1.05 million plus interest, and the creation of a reasonable plan of heightened supervision and a remediation certification. The respondent neither admitted nor denied these findings.