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Mortgage servicer must pay $4.5 million in payment service fee suit

November 10, 2022

On November 7, the U.S. District Court for the Southern District of West Virginia granted final approval of a class action settlement, resolving allegations that a defendant mortgage servicer charged improper fees for optional payment services in connection with mortgage payments made online or over the telephone. The plaintiffs’ memorandum of law in support of its motion for final approval of the settlement alleges the defendant engaged in violations of the West Virginia Consumer Credit Protection Act, breach of contract, and unjust enrichment with respect to the fees. According to the memorandum, before deduction of attorneys’ fees and expenses, administrative costs, and any service award, the $4.5 million settlement fund represents approximately $216 per fee paid to the defendant by the putative class members. The court also approved $1.5 million in attorney’s fees, plus $4,519.20 in expenses, along with a $15,000 service award for the settlement class representative.