CFPB releases Spanish translations of certain disclosures
On May 11, the CFPB announced that it made available Spanish translations of certain disclosures to help financial institutions better support Spanish-speaking communities. According to the Bureau, financial service providers recognize the need for additional services and customer-facing materials in multiple languages. The Bureau also noted that it has encouraged financial institutions to provide fair and transparent access to products and services to those who prefer using a language other than English. Translations of the disclosures released by the Bureau include: (i) prepaid card model forms; (ii) adverse action sample notices; (iii) home mortgage origination documents, including the loan estimate and closing disclosure; (iv) early intervention clauses for mortgage servicers; (v) credit reporting notices; and (vi) debt collection model validation notices.