Montana Division of Banking and Financial Institutions encourages financial institutions to work with customers during pandemic
On March 16, Montana’s Division of Banking and Financial Institutions (Division) announced regulatory guidance encouraging financial institutions to work with customers and communities affected by the Covid-19 pandemic. Specifically, financial institutions are encouraged to engage in various efforts, including: (i) waiving fees such as ATM, overdraft, and late fees; (ii) increasing ATM daily cash withdrawal limits; (iii) easing restrictions on cashing checks; (iv) increasing credit card limits for creditworthy borrowers; and (v) offering payment accommodations, including forbearance. The Division also addressed financial condition review, supervisory responses, and regulatory relief, as well as reporting requirements, and making alternative service options available to customers.