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Fannie Mae Issues Lender Letter Regarding HOPE Hotline Counseling

January 13, 2012

On January 11, Fannie Mae issued Lender Letter LL-2012-1, reminding servicers to continue to refer borrowers to the Homeowner’s HOPE Hotline, and noting that Fannie Mae now will pay counseling fees directly. For cases initiated prior to January 1, 2012, servicers must invoice counseling fees no later than March 31, 2012 and must submit requests for reimbursement of invoiced fees no later than April 30, 2012.